August 23, 2003
here's the deal
the part we are waiting for attaches to the shifter shaft and the shift lever (not shown). just got off the phone with the outboard motor shop. and was informed that "each person has their own system" of ordering and filing parts. and that person (although the person on the phone was not sure who it was) was not in the office today. a lesson in how not to conduct customer service.
